+65 6291 1314    |    contact@tallyprime.com.sg

+65 6291 1314    |    contact@tallyprime.com.sg

Quick Support2024-12-05T09:52:54+08:00

Quick Support

We provide online / remote support of Tally to our customers to their utmost satisfaction.

All support and maintenance activities will be carried out by a fully competent first and second line support and maintenance team on a remote basis from our principle offices to the Customer’s representative during the agreed business hours. The Customer is responsible for granting access to its applicable systems for problem diagnostic and resolution purposes.

Contact Information

Support

On-Site Technical Support

Need help? Our consultants offer on-site support, from troubleshooting to advanced training, ensuring your team uses Tally effectively.

Instant Remote Support

Our remote support offers fast troubleshooting, issue diagnosis, upgrades, and performance checks via phone or TeamViewer, ensuring Tally runs smoothly.

Hassle-Free Tally Setup

Our experts simplify Tally setup, tailoring it to your needs. From creating charts of accounts to configuring vouchers and reports, we ensure you’re ready to use Tally from day one.

Backup and Recovery

Safeguard your data with automated backups and expert recovery services. Protect your records from loss or corruption and ensure seamless business continuity.

Video Tutorials

Explore key features of TallyPrime through short video tutorials on accounting, inventory, banking, and payroll management.

frequently asked questions

Find answers to frequently asked questions about our Tally services, pricing, customization and support options.

What is key in Tally?2024-12-20T12:54:04+08:00

Tally, the world’s first code-less accounting software (developed in India in 1986),  Tally serves 2.2 million businesses, with a total user base of 16 million in 100+ countries and commands an 80% market share among Indian SMBs. Its lightweight yet powerful design includes inventory management features.

TallyPrime is a powerful business management software for small and medium businesses. The software helps manage different aspects of a business like – accounting, inventory, banking, taxation, payroll, with remote access capabilities. Tally.ERP 9 which is older version of Tally is now succeeded/ replaced with the newer version called as TallyPrime.

What are the major features?2024-12-20T12:46:57+08:00

TallyPrime has powerful, in-built features that are designed to meet the complex needs of a growing business. These features will help you speed up your business processes, take quicker decisions and enhance your productivity. TallyPrime is an Accounting Software with Inventory features.

Do I need to buy in modules?2024-12-20T12:51:50+08:00

No, TallyPrime has all the modules such as, General Ledger, Accounts Receivables, Account Payables, Cash Management and Inventory are bundled together.

What is the difference between TallyPrime Silver and TallyPrime Gold?2024-12-20T12:01:03+08:00

The primary difference between the Tally silver and gold is with respect to the number of users. Silver edition is designed for a single user, whereas, Tally Gold is for unlimited users on a local area network (LAN). It means that only a single computer can activate and use TallyPrime Silver.

What are the key differences between Tally.ERP 9 and TallyPrime?2024-12-20T12:55:59+08:00

TallyPrime is the latest version of business management software offered by Tally Solutions Pvt Ltd. Some of the biggest differences between Tally.ERP 9 and TallyPrime are cited below:

Tally.ERP 9 TallyPrime
You need to open multiple instances of Tally.ERP 9 to multi-task You can multi-task without opening multiple instances of TallyPrime or losing any progress
Only menu based navigation option to view reports You can navigate to any report from any screen using ‘GO TO’, which acts as a powerful tool to search and discover
Switching modes would be tedious You can slice and dice your reports and look at them the way you want using ‘Change Mode’ and ‘Basis of Value’ option
You can view the exceptional details only for pre-defined reports, available under exception reports Every report in TallyPrime has option of ‘Exception Reports’ that highlights the details that stand out
Flow-based data entry system that requires you to run through every field to update occasional details related Ledger/Stock Item etc More Details’ in TallyPrime makes it easy to update the occasional details without disturbing your regular flow of data entry
Copy Paste using Ctrl + Alt + C & Ctrl + Alt + V Copy Paste either using Ctrl + Alt + C & Ctrl + Alt + V or using Ctrl + C & Ctrl + V
Which Tally version is the best?2024-12-20T11:54:36+08:00

The latest version of TallyPrime is the best business management software for MSMEs. Packed with features to manage inventory, accounting, cash and credit management, statutory changes, payroll, etc, TallyPrime will help you do more in less time. With increased security, easy discoverability of reports, seamless navigation within the product and anytime anywhere access to your reports, TallyPrime will give you and your business 10x advantage.

Why is Tally so costly?2024-12-20T11:54:24+08:00

Since businesses are extremely flexible in nature and we want to become your growth partner, instead of just offering you key solutions, we are providing you with several buying options, based on your business requirement.

  • Buy TallyPrime Lifetime Silver (single user) edition for standalone PCs at SGD  (+% GST)
  • Buy TallyPrime Lifetime Gold (unlimited multi-user) edition for multiple PCs on LAN/Could environment at SGD  (+% GST)
  • Procure TallyPrime Server, the enterprise-level software application hosted in the cloud/on-permises and supporting an unlimited user base
  • Deploy Tally on Cloud Hosting for Single User or Multiple Users for multi location access at SGD  (+% GST)
Is Tally license valid for a lifetime?2024-12-20T11:53:53+08:00

You can get a lifetime license when you buy a perpetual Silver or Gold license. Tally offers you solutions that will make your business more efficient. With timely updates and periodic product enhancements, you can use Tally for your business for a lifetime.

What is the cost of Tally single user?2024-12-20T11:57:19+08:00

The lifetime single user license will cost SGD  890/- inclusive of GST and Singapore GST free module

What happens if I don’t renew Tally?2024-12-20T11:59:43+08:00

Tally is a lifetime license, and you can continue using it as always with complete features and capabilities. You need to renew Tally only if you are using rental license or renew TSS to access set of value-added features and update latest version available.

Can I use Tally on two computers?2024-12-20T12:03:17+08:00

Yes, you can. TallyPrime is available in two versions: single user and multi user. A single user Tally license is mostly used in a single computer, whereas a multi user license is installed in multiple computers across a LAN.

What is the use of tally?2024-12-20T12:49:45+08:00

Tally is a business management software used by businesses to manage invoicing, accounting, AR, AP, order processing, inventory, banking, payroll, tax compliance such as GST and many other functions. The latest version of Tally is TallyPrime.

Is Tally an ERP?2024-12-20T12:49:24+08:00

Yes. Tally is an ERP software that integrates different functions of business and supports multiple ERP modules such as accounting and finance, inventory, banking, payroll, taxation and many such modules that help you manage your business efficiently.

Can Tally be used outside Singapore?2024-12-20T12:49:04+08:00

Yes, the international edition of Tally is available for use worldwide. Cloud hosting  is necessary to ensure reliable access and data security from any location.

Is Tally user friendly?2024-12-20T12:48:37+08:00

Tally is simple and designed to be used by people from non-IT and non-accounts background as well. Ease of discovering information, consistent options, navigating without the need to remembering the paths and much more makes you start using TallyPrime right away.

Does Tally work without Internet?2024-12-20T12:18:47+08:00

Yes, you continue to use Tally even without an internet connection. Only when you use connected services such as remote access, viewing reports on browser etc. you need to be connected.

Can we use Tally on Mobile?2024-12-20T12:48:10+08:00

You can access all the business reports on mobile through a browser. You just need to connect the company and log in to access the reports. You can download the reports and invoices from a mobile or any device. If you want to do Order Booking, Invoicing, Payment entry or other entry then we provide Tally on Mobile App based on number of users.

How can I use Tally on another PC?2024-12-20T12:22:32+08:00

You just need to download, install and reactivate Tally on the computer you want. Our systems will automatically surrender the license from the previous system.

How many users can use Tally?2024-12-20T12:47:41+08:00

Using a multi-user license, you can have unlimited users on the same LAN environment. In the case of a single-user license, you activate and use Tally only on one system at a time.

Is there any restriction on no. of companies maintained in TallyPrime?2024-12-20T12:45:56+08:00

No, there is no restriction on the number of companies you can maintain in TallyPrime.

You can create and manage multiple companies within a single TallyPrime license. This is particularly useful for:

  • Businesses with multiple branches or locations.
  • Businesses managing accounts for different entities or subsidiaries.
  • Accountants or bookkeepers managing accounts for multiple clients.

Each company in TallyPrime is treated as a separate data set, ensuring clear organization and preventing data from mixing between different entities.

Tailored Tally solutions to keep your finances efficient and secure.

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+65 6291 1314

contact@tallyprime.com.sg

Orson Automation

18, Robinson Road, #15-01, 18Robinson,

Singapore-048547

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